We dispatch orders every day of the week to Australia, New Zealand and the rest of the world so that your order arrives FAST!
We do not drop-ship , all stock is sent directly from our warehouse
CHRISTMAS 23
BEST DATES TO SEND PARCELS NO LATER THAN ARE
FREE AUSPOST COURIER 13 DEC
DHL - EXPRESS 17TH DEC
We offer two choices at Checkout
Australia average 2-5 days, Major Cities 2 -4, Australia Rural - Add extra 2 -3 days
We pay GST in Australia on orders under $1000 so there is no hold up at Customs.
Please note if you give us a PO Box address we will use Post Couriers which include Auspost & NZ post. Expect 7 to 10 DAYS delivery. [ Note that Express shipping not available for P.O.Boxes ]
Also DHL express will take longer to Rural address
CHRISTMAS 23
BEST DATES TO SEND PARCELS NO LATER THAN ARE
WED 2O TH DEC
New Zealand all orders are GST Inclusive.
Please note if you give us a PO Box address we will use Post Couriers
Australia average 2-5 days, Major Cities 2 -4, Australia Rural - Add extra 2 -3 days
USA & Canada - Deliveries: 5-7 days
World Deliveries: 5-10 days
Australia 7-10 working days,Australia Rural - Add extra 2 -3 days
World Deliveries: 10 to 14 working days
At Barometers&Clocks, we understand the importance of reliable and precise weather information. That's why we carefully select each product in our store, ensuring that it meets our high standards of quality and accuracy. We believe that by providing our customers with the best weather instruments and clocks, we can empower them to make informed decisions and stay prepared for any weather conditions.
Thank you for choosing Barometers&Clocks. We are committed to providing excellent packaging and delivering exceptional products that enhance your understanding of the weather and help you plan your activities with confidence.
A. Yes, We use DHL courier's who use a Fast Track and Trace system. If there is ever an issue we will let you know if we anticipate any delays. We will send you a tracking number once its generated through the selected service you nominate at check out
New Zealand, Australia, Singapore, Canada, USA, Hong Kong and UK -Internationally.
When you order from us we will provide you with a tracking number when we dispatch your order. So you can track it throughout the process. What normally happens when you are not home, is that the courier or delivery person will leave a post card, to tell you they tried to deliver your order. In New Zealand, you can plug that code into their website and track. In Australia you can visit https://auspost.com.au for P.O.Box deliveries or DHL tracking and enter the tracking number we give you when we dispatch your order, via email. In other countries use the tracking number provided.
We have a product in our website called gift wrapping. Simply add it to your cart just like a product.
Q. How do you pack my order so it arrives safely?
A. All products are packaged in a box and bubble wrapped for extra protection. All barometers and combined instruments are packaged separately. Orders are packaged in a neutral coloured, fully recyclable cardboard box Consisting of a least 60% recycled paper. Here is cam with an example of the packaging so you can see how well protected these items are in transit.
Q. When will my order be dispatched?
!. We ship all our product on the same day as order where ever possible on weekdays. We do not dispatch orders on the weekends. All delivery times mentioned are in business days. If you place your order on a public holiday, your order will be dispatched on the next business day.
Q. How do I get free gift wrapping?
We have a product in our website called gift wrapping. Simply add it to your cart just like a product.
Q. How do I track my order?
We ship all our product on the same day as order where ever possible on weekdays. We do not dispatch orders on the weekends.
We will send you a tracking number once its generated through the selected service you nominate at check out
All delivery times mentioned are in business days. If you place your order on a public holiday, your order will be dispatched on the next business day
Q. What is your returns Returns/Exchanges Policy?
We will correct any genuine errors , faulty, or damaged product. Please indicate the reason for the return and your preferred remedy.
Returns are accepted within 30 days of delivery. Goods must be returned in original packaging and they must be in an unused condition. Any postage charges are the responsibility of the customer. To process a return, please contact a customer service representative on our toll-free number: 0064 3 388 1109.
Q. Do your products have warranties?
Warranty claims are handled directly by the Cameron here at BarometersandClocks, we will do our utmost to ensure that warranty claims are handled in a satisfactory and timely man. Simply get in touch with your order number and contact details so we can organise this with you. Returns & Courier Address: 117 Conway st, Somerfield, Christchurch, 8024, New Zealand.
Q. How do warranties work for overseas customers?
It is really easy. Just get in touch with us and we will guide you through the process.
Q. What if my order becomes damaged in the mail?
Occasionally, goods may be damaged during delivery. If goods arrive damaged, please contact one of our customer service representatives on 0800 693583. We will issue you with a return authorisation and provide a reply paid address so the goods can be returned. The goods are then inspected and a replacement order is sent back to you.
Q. What merchant facilities do you use?
You can make payment using Shopify payments, After pay , Paypal & Google Pay, Apple Pay, Stripe at our check out
What currency will my order be charged in?
Your order will be charged in the currency you check out in. Our website automatically picks up the currency you shop in based on your IP address and location. It can be changed using the drop down in the navigation on the website. You may notice your order notification emails come through in New Zealand Dollars, this is because it is the currency our retail store in New Zealand uses. DON'T WORRY this is not a reflection of the currency you were charged in.
What currency will I pay in?
You will pay and be charged in your local currency. You can use the currency convert drop down at the top of the website to change to your preferred currency.
If you are at all worried please do not hesitate to contact Cameron on:
AUS 1800 136886
NZ 0800 693583
INT +64 3 3381109