We offer free shipping on orders to New Zealand, Australia, United States, Canada and the rest of the world.
We dispatch orders every day of the week to Australia, New Zealand and the rest of the world so that your order arrives FAST! Our courier uses a Fast Track and Trace system. If there is ever an issue we will let you know if we anticipate any delays. We pay GST in Australia and NZ so there is no hold up at Customs.
We find most
- Australian orders arrive in 4 - 8 business days.
- New Zealand orders arrive in 2 - 3 business days.
- International orders arrive in 7 - 12 business days.
If you are in Australia and want extra fast service here is a link to add to your cart for Express Service - please note all other shipping is free of charge.
If you would like EXPRESS services please call Cameron on 1800 136 886
Here are the steps we take to make sure you get your weather instrument in the best possible condition:
- When we receive our orders from Germany we do a comprehensive inspection of the shipment making sure the packaging is in good order.
- Each order goes through a complete inspection from unwrapping all packaging to checking all instruments are in place and in good working order.
- We re-wrap then bubble wrap each order individually making sure your parcel is safe to send.
- If in the unfortunate event something is broken eg- for example either the barometer or thermometer - we will send you a replacement.
- We offer a free gift wrapping service, this is my wife's favorite job so do not hesitate to add it to you order , its Free.
- We have established a very good relationship with Eship EMS Post couriers and Australian post couriers using their e-ship service offering track and trace which is automatically sent to you and excellent insurance on any lost items. Be assured that we have sent 1000's of climate instruments to Australia and have been told numerous times that our service is better than interstate couriers within Australia.
- We are very passionate about our products, great conversations and love feedback from you, that's why we do what we do.
If you are at all worried please do not hesitate to contact Cameron on:
AUS 1800 136886
NZ 0800 693583
INT +64 3 3381109